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FAQS

I don't have all the answers, but here are some

HOW CAN I BOOK A SESSION?

You can book a session with me either via the submission form on the homepage or by contacting me via email at klapisch.counseling@gmail.com 

WHAT ARE YOUR OFFICE HOURS?

Mondays 9:00 -21:00

Fridays 9:00 - 21:00​

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if neither of these days work for you, please contact me so we can find a solution. 

HOW DOES PAYMENT WORK?

I will send you an invoice via email to be paid within 15 days. Payments can be made via bank transfer, TWINT, or PayPal

ARE YOU COVERED BY HEALTH INSURANCE?

Unfortunately not.

WHAT ARE THE DIFFERENCES BETWEEN COACHING & THERAPY? WHICH IS RIGHT FOR ME?

First thing's first: you do not need to know which type of sessions you want when scheduling, we can figure that out together!


If you'd like an idea of how coaching and therapy differ, it's mainly to do with what we're going to work on together and for how long. if you have a specific question you'd like answered, a skill you'd like to learn/improve or goal you'd like to meet, then coaching is a great choice for you.


For example: you've entered into a relationship with someone who's expressed a desire to try kinks you have no experience with. You may be interested in exploring the kink world, but don't know where to start or how to communicate with your partner about this. In this case, coaching sessions could be focused on goals such as:

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  • exploring your own desires, turn ons and offs 

  • practicing communicating with a partner

  • finding ways for you to take the steps you'd like to take

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Therapy (or counseling) on the other hand, is more appropriate for working through deeper personal issues and emotional or psychological problems related to sex and relationships you may be experiencing. The focus is less goal oriented, and more about untangling what may be going on, processing difficult thoughts and emotions, and finding a way forward together. 

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for example: You are in a committed relationship with a partner you love very much, but are unable to connect with them sexually. Even though you may have a a strong desire for sexual intimacy with your partner, you have great difficulty engaging and find yourself avoiding it, even though it is beginning to take a toll on your relationship. In this case, we could focus on: 

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  • Attachment and relationship history

  • beliefs about self 

  • taking small steps toward desired sexual intimacy

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In both cases, we can agree to a set amount of sessions or keep the duration open ended. In general, coaching requires less sessions than counseling. 

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WHAT LANGUAGES DO YOU WORK IN?

Sessions can held in English, German or Swiss German. 

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Workshops will be held either in English, German or Swiss German, depending on participants. 

ARE YOU WHEELCHAIR ACCESSIBLE?

Unfortunately, the practice at Zähringerstrasse is not wheelchair accessible. However, I am happy to offer private sessions in alternative locations such as your home.

WHAT IS YOUR CANCELLATION POLICY?

Cancellations will not be charged unless they occur within 48h of the original appointment, in which case 50% of the fee will be charged. 

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There are no charges for rescheduling. 

FAQ: FAQ
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